AS OF MARCH 16, 2020 8:00AM
IN RESPONSE TO THE COVID-19 PANDEMIC
OUR OFFICE IS CLOSED UNTIL FURTHER NOTICE FOR OTHER THAN EMERGENCY SERVICES.
****If you require more elastics email a request to firstname.lastname@example.org and we will make arrangements to get a supply to you.****
If you are using elastics, move to wearing elastics only at night-time
UPDATE June 1, 2020
UPDATE TO OUR RESPONSE TO COVID-19 VIRUS AND PATIENT CARE DURING OUR OFFICE CLOSURE.
We’re reaching out to our Patients and their Families to express our sincere wish of continued good health and to thank you for your understanding during our Covid-19 closure.
You are very much in our thoughts.
As the government announces the re-opening of some businesses and services we are closely monitoring how our orthodontic practice will safely fit into this plan. Correspondence from The Canadian Association of Orthodontists has outlined several recommendations guiding us on measures to be implemented to ensure a safe environment for patients and staff during the Covid-19 pandemic.
The protection of our patients’ health and wellbeing has always has been very important to us. We have always prioritized safety and the control of infection transmission within our office and promise to continue to do so. We want to assure you that in addition to the already stringent sterilization protocols we have in place, we are taking action to implement the recommended measures and protocols set out by our governing bodies. These protective measures will include both the operatory and reception areas, how we manage patient movement through the office, health screening, clinical PPE and more.
We are planning and working very hard to complete these measures and protocols in a timely manner allowing us to see our patients as soon as we are given the green light to do so. As we move closer to that time, we will send out a notice outlining the measures we have taken, what that will look like for our patients when they attend their appointments and how we will be scheduling our patients for their appointments.
Our intent is to provide our patients and their family with the knowledge that not only is their safety and health our primary concern but their comfort is as well. We may be wearing masks but please know our smiles will still be greeting you when you pass through our door.
We are all affected by the uncertainty that has accompanied these past few months. Our hope is that you are making wonderful family Covid-19 memories and that you can’t wait to share them with us.
The announcement by the RCDSO to immediately stop all elective dental procedures was made on March 15, 2020, with the ultimate goal to slow down the spread of the COVID-19 virus. This closure is expected to last at least until JUNE 8th.
The dental profession is highly regulated when it comes to cross-contamination and infection control and we at Taylor-Edwards Orthodontics always operate in accordance with all regulations with that respect. However, orthodontists and dental assistants/hygienists are very likely to be vulnerable to this particular virus, as we are exposed to a high quantity of aerosol and saliva particles. Due to its high infectiousness and the absolute need to slow down the spread of this virus, the responsible action is to limit the possible exposure to everyone.
Though this an inconvenience for all involved, please assured delaying orthodontic visits for weeks is unlikely to cause any significant harm, as long as you are brushing your teeth regularly, keeping ideal oral hygiene standards and following the instructions which are summarized below.
These instructions are for those under active treatment using fixed braces, removable braces, Invisalign, retainers, or in interceptive treatment with an expander. Please follow these instructions to help minimize any potential problems:
- Maintain excellent oral hygiene, including brushing after meals and flossing daily
- Consider purchasing a fluoride rinse from your local pharmacy
- Avoid excessive consumption of sweetened beverages or foods (candies)
- For patients in fixed braces, avoid hard foods
- If you have an expander or other device that requires you to activate it- STOP turning the expander or appliance until we resume normally scheduled visits
- If you are in fixed braces or Invisalign and are using elastics, move to wearing elastics only at night-time until we resume normally scheduled visits. If you require more elastics email a request to email@example.com and we will make arrangements to get a supply to you.
- Follow the instruction already provided at your last visit, such as the pattern of wear of elastics (though moving to night-time only)
- For those who have finished their treatment and are wearing retainers, follow the instructions that were provided at your last visit regarding the wear-time of your retainers
- If your bonded retainers break or become loose and you are less than 6 months out of treatment WEAR YOUR REMOVABLE RETAINER FULL TIME. If you are more than 6 months out of braces, make sure you are wearing your retainer EVERY NIGHT until we resume normally scheduled visits and we can repair the break.
- Consider changing your (Invisalign) aligners every 2 or 3 weeks. Any other questions or concerns regarding your invisaling aligners can be sent to firstname.lastname@example.org
If you have an emergency that requires our immediate attention, please call the office and follow the prompts to leave a detailed message or send us an email email@example.com along with a picture. Hold your lips apart and ask someone to take a picture of the affected area. For some emergencies, we may arrange a video call to identify the problem(s) and advise you accordingly. In the meantime, the advice is to avoid or minimize emergency visits until the virus spread slows down.
We certainly understand that this closure may delay your treatment. However, we want you to rest assured that we will do our utmost to complete your treatment as expeditiously as possible, as soon as we are able to resume normal operations.
It is our priority to keep our patients informed during this time. We will be sending out emails and posting updates on our website. Our phones will be checked periodically to enable us to provide only urgent care to those patients in need. Please do not leave messages regarding other questions or concerns that can be attended to once the office has re-opened. We appreciate your cooperation in this matter.
Ultimately, in the face of this global pandemic, it is each and everyone’s responsibility to help stop the spread of the COVID-19 virus.
Thank you for your understanding and cooperation in this matter.
Dr. Edwards, Dr. Organ, Dr. Daher and the Staff
Serving our community since 1986, Taylor-Edwards Hamilton Orthodontics is proud to create beautiful, straight smiles in Hamilton, Dundas, Ancaster and Stoney Creek, ON. Partners and certified orthodontists, Dr. Lance Edwards and Dr. Gordon Organ love the long-term differences they make in peoples' lives through orthodontic treatment and feel fortunate to be able to offer such a service. With the most up-to-date technologies and over 30 years of experience, our patients’ orthodontic care is approached as individual and unique. Dr. Edwards and Dr. Organ believe that orthodontic care is more than just placing braces and straightening teeth; it is also the degree of improved self-esteem that they are proud to be a part of.
Our state-of-the-art services include:
We pride ourselves on creating optimal results in a practice that has your comfort and care in mind. Please feel free to contact our Hamilton office to schedule an initial complimentary exam appointment with Dr. Edwards and Dr. Organ and see the difference a great smile can make in your life. Call today!