Office hours We schedule appointments for our patients Monday to Thursday from 8:15am to 4:30pm. Our administrative office is open from 8:15am to 11:45am on Friday to assist you with any questions or concerns you may have. Appointments When we place your orthodontic appliances (brackets, expanders, headgear, etc.) the appointment time can be as short as thirty minutes or as long as two hours. The length of time depends on the type of appliance Dr. Taylor or Dr. Edwards has prescribed for you. You’ll then see us at regular intervals of four to eight weeks, with each visit being approximately 15minutes. At these regular adjustment appointments and under the direction of Dr Taylor, our hygienists will adjust your orthodontic appliances to facilitate your treatment. It is very important that you keep your appointments in order for your estimated treatment time to stay on schedule. We have arranged our schedule to allow our appointments to run efficiently and on time throughout the day. We will do our best to accommodate you with the appointment time of your choice; however, depending on the type of appointment required we may not always be able to do so. Should you need to change an appointment please contact the office during office hours. Please keep in mind we do require 24 hours notice for appointment changes. Emergency Appointments In orthodontics minor emergencies sometimes arise. Examples of emergencies are: tissue irritation resulting from appliances or retainers, discomfort from poking wires, loose or broken brackets and bands, lost or broken appliances and retainers. We have assigned specific times within our schedule to see to our emergency appointments. We will only see patients who have scheduled appointments. When the office is closed for holidays we arrange for another orthodontist to care for our patients who may require urgent care. Please feel confident that in the event of an emergency you will always be cared for. Financial Considerations The cost of orthodontic treatment depends on the severity of the patient’s problem and the length of time required to complete the treatment. You will be able to discuss fees and payment options with Natalie at the consultation appointment prior to treatment. We have various payment options and work hard to make orthodontics affordable. In the event you have orthodontic insurance we will also prepare the necessary forms you require to submit for coverage approval. For your convenience, we accept payment by cash, cheque, Visa, Master-card and debit card. Wheelchair Accessibility We have a wheelchair accessible entrance available via our rear entrance. Please provide advance notice if you require the use of this entrance, so that we can be ready to help.